Effective date: October 27, 2026
These Terms of Use govern your use of the Mercurius Psychiatric Services website (the “Site”). The Site is operated by Mercurius Psychiatric Services (“Mercurius,” “we,” “us”), 111 Union Square, Milford, NH 03055. By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. If you are in crisis
The Site is not monitored for emergencies and cannot provide crisis support. If you are in crisis or thinking about harming yourself, call or text 988 (veterans, press 1), or call 911. You can also go to the nearest emergency room.
2. Information only, not medical advice
Content on the Site is general information about our practice and services. It is not medical, psychiatric or psychological advice, diagnosis or treatment. It is not a substitute for an evaluation by a qualified clinician. Do not start, stop or change any medication or treatment based on the Site. Always talk with your own provider about your situation.
3. No provider-patient relationship
Visiting the Site, calling, emailing or sending us a message does not create a provider-patient relationship. That relationship begins only after you complete our intake process and we agree to provide care. Requesting an appointment does not guarantee one.
4. Services, treatments and eligibility
Service descriptions, including Spravato® (esketamine), psychotherapy, Accelerated Resolution Therapy and testosterone or hormone care, are general overviews. Whether a treatment is right for you depends on a clinical evaluation. Not every patient will qualify for every service. Spravato® is subject to FDA REMS requirements and on-site monitoring. Results vary, and we make no guarantee of any outcome.
5. Insurance and fees
Insurance plans listed on the Site, including participation in the Veterans Community Care Network, are provided for convenience and may change. Coverage depends on your specific plan and eligibility. Please confirm benefits with your insurer and our office before your first visit. You are responsible for any amounts your plan does not cover.
6. Communicating with us
Regular email is not secure. Please do not send detailed or sensitive health information by email. Current patients should use the Spruce patient portal for secure messaging. Messages are answered during business hours, Monday through Friday, 9:00 AM to 5:00 PM. Do not use email, phone messages or the portal for urgent needs.
7. Patient testimonials
Testimonials on the Site reflect individual experiences shared with permission. They are not a promise or prediction of results for anyone else.
8. Third-party sites and services
The Site links to services we do not control, such as the Spruce patient portal, Google Maps and veteran resource organizations. Your use of those services is governed by their own terms and privacy policies. We are not responsible for their content or practices.
9. Acceptable use
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to the Site, its server or related systems
- Interfere with the Site’s operation, including through malware, scraping that burdens the server, or denial-of-service activity
- Impersonate any person or misrepresent your affiliation with anyone
10. Intellectual property
The Site’s text, design, logos and images belong to Mercurius or its licensors. They are protected by copyright and trademark law. You may view and print pages for personal, non-commercial use. Any other use requires our written permission. Spravato® is a registered trademark of Janssen Pharmaceuticals, Inc. Other trademarks belong to their owners.
11. Accuracy and availability
We try to keep the Site accurate and current, but we do not guarantee that it is complete, error-free or always available. Hours, services, providers and insurance participation may change without notice. We may update, suspend or remove any part of the Site at any time.
12. Disclaimer of warranties
The Site is provided “as is” and “as available,” without warranties of any kind, express or implied. This includes warranties of merchantability, fitness for a particular purpose and non-infringement, to the fullest extent the law allows.
13. Limitation of liability
To the fullest extent the law allows, Mercurius and its owners, providers and staff are not liable for any indirect, incidental, special or consequential damages arising from your use of the Site. This section applies to use of the Site only. It does not limit any rights or duties that arise from clinical care.
14. Indemnification
You agree to hold Mercurius harmless from claims arising out of your misuse of the Site or your violation of these Terms.
15. Accessibility
We aim to make the Site usable for everyone. See our Accessibility Statement. If you have trouble using any part of the Site, call (603) 441-2336 and we will help.
16. Governing law
These Terms are governed by the laws of the State of New Hampshire, without regard to conflict-of-law rules. Any dispute about the Site will be heard in the state or federal courts located in Hillsborough County, New Hampshire.
17. Changes to these Terms
We may update these Terms from time to time. The effective date above shows when they last changed. Continued use of the Site after a change means you accept the updated Terms.
18. Contact
Mercurius Psychiatric Services · 111 Union Square, Milford, NH 03055 · (603) 441-2336 · healing@mercpsych.comDo not email clinical or sensitive health information.